Shipping & Returns | Fast, Secure Delivery – Eternal Peptide Shop
At EternalPeptideShop.com, we are committed to providing fast, reliable shipping and a hassle-free returns process for all our customers. Whether you are ordering research compounds or specialty products, our goal is to ensure your package arrives safely and on time.
Shipping Policy
We offer worldwide shipping with a focus on speed, security, and discretion. All orders are processed within 24–48 hours after payment confirmation. Once your order is shipped, you will receive a tracking number to monitor your delivery in real time.
Our shipping partners are carefully selected to ensure dependable service. Delivery times may vary depending on your location:
- Local Shipping: 2–5 business days
- International Shipping: 5–10 business days
We understand the importance of privacy, which is why all packages are shipped in discreet, secure packaging. There is no indication of the contents on the outside of the parcel.
Please note that shipping delays may occur due to customs processing, holidays, or unforeseen logistical issues. Eternal Peptide Shop is not responsible for delays caused by external carriers, but we will always assist you in tracking and resolving any issues.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected delivery method. We occasionally offer free shipping promotions, so be sure to check our website for current deals.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking information. You can use this to follow your package every step of the way.
If you do not receive your tracking details within 48 hours, please contact our support team for assistance.
Returns & Refund Policy
Customer satisfaction is a top priority at EternalPeptideShop.com. If you are not completely satisfied with your purchase, we offer a simple and transparent returns process.
Eligibility for Returns
To qualify for a return:
- The item must be unused and in its original packaging
- The return request must be made within 7 days of delivery
- Proof of purchase is required
Due to the sensitive nature of our products, we cannot accept returns for items that have been opened or used.
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery. Include clear photos of the issue, and our team will arrange a replacement or full refund at no additional cost.
Refund Process
Once your return is received and inspected, we will notify you of the approval status. If approved:
- Refunds will be processed within 3–5 business days
- Funds will be returned to your original payment method
Shipping fees are non-refundable unless the return is due to our error.
Exchanges
We currently do not offer direct exchanges. If you need a different product, we recommend placing a new order after your return has been processed.
Why Choose Eternal Peptide Shop?
- Fast and reliable worldwide shipping
- Secure and discreet packaging
- Transparent returns and refund policy
- Dedicated customer support team
- High-quality research products
We strive to provide a seamless shopping experience from checkout to delivery. If you have any questions about shipping or returns, our support team is always ready to assist.